Bharti Airtel, a leading
telecommunications services provider with operations in 20 countries across
Asia and Africa, said that it has undertaken an end-to-end network transformation
programme across its mobile operations in 16 African countries. The programme,
which is the largest of its kind on the African continent, in partnership with
Ericsson involved a comprehensive upgrade and expansion of network elements on
all of Airtel’s African operations, including switching, radio, network
management, data, charging, and consumer-services platforms and systems.
This network transformation program,
under which Ericsson has deployed latest wireless technologies, will enhance
Airtel’s network capacity and robustness and help deliver best-in-class
services to customers at affordable rates. This also makes Airtel’s networks
fully ready for next generation services that include high speed data and value
added services.
In addition, a full upgrade of
the charging platforms across all operations was implemented introducing the
latest version of Ericsson’s Charging System, enabling Airtel to offer
subscribers new and innovative value-added services such as mobile wallets.
This project which will result in Airtel’s 60+ million customers having a
better experience on their networks.
Eben Albertyn, Chief Technical
Officer, Airtel Africa said “Customer is at the core of everything we do at
Airtel. The implementation of this transformation program will enable us to
further enrich our customer experience across the region. It allows us to
provide Airtel subscribers with the best network possible while meeting the
growing usage of mobile data. Our long-standing relationship with Ericsson gave
us confidence in their ability to manage and deliver such a large and complex
project.”
Backed by 12,000 consulting
and systems integration professionals across the world, over one hundred
resources worked onsite to ensure successful delivery of this complex project –
the largest network modernization program in Africa’s telecom history.
Ericsson's systems integration organization delivers more than 1500 systems
integration projects per year in multi-vendor and multiple-technology
environments. Projects range from single-solution integrations to end-to-end
solution transformation projects such as this one.
Lars Lindén, head of Ericsson
Sub-Saharan Africa, says, “In the transition to a Networked Society in Africa,
operators are facing growing challenges in meeting the rapidly evolving demands
of consumers. The focus of this project was transforming Airtel Africa’s
networks to meet current and future consumer demands."
This transformation programme
follows the 2011 announcement of an ongoing five year multi-country managed
services agreement, wherein Ericsson would manage and optimise Airtel's mobile
networks across Africa.